Employment Opportunities

CERTIFIED CHRYSLER MASTER DIESEL TECHNICIAN

Rockie Williams Premier is a family-owned dealership with a great reputation and team. We are a very busy shop with state-of-the-art facilities in need of a Certified Chrysler Master-Level Diesel Automotive Technician/Mechanic with a focus on customer satisfaction and building long-term relationships.

As a Certified Chrysler Master-Level Automotive Technician, you will be experienced, up-to-date on the latest automotive technologies and be a persistent problem solver.

RESPONSIBILITIES:

• Able to diagnose and repair Chrysler automotive diesel systems including engines, steering, brakes, suspension, transmission, air conditioning, etc.
• Complete service and repair assignments efficiently, safely and accurately to pass quality inspections set forth by dealership and Chrysler's quality standards
• Comply with company safety policies and procedures
• Communicate directly with service advisors and foreman regarding the status of the service work, providing an estimate of time needed for additional repairs with the ultimate goal of maintaining a positive experience for the customer

REQUIREMENTS:

• Master Diesel Certified or 2+ years diesel automotive technician/mechanic experience
• Team-oriented, flexible and focused on maintaining a high level of customer service
• Working knowledge of shop equipment (such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.)
• Strong Diesel Automotive knowledge
• Valid Driver's License
• Maintain sufficient personally-owned tools in good working order
• Employment subject to a background check and drug screen test

BENEFITS:

• New, air-conditioned facility with state-of-the-art equipment
• Very competitive compensation plans paid weekly
• Up to $36 per hour (including Bonuses) depending on experience
• Closed on Sunday
• Vacation / Health Benefits / Life Insurance
• Employee discounts on parts and service work
• Training and advancement opportunities
• Drug-free work environment

Job Type: Full-time

Salary: Up to $36.00 /hour DOE

EXPERIENCED AUTOMOTIVE TECHNICIAN/MECHANIC (CHRYSLER PREFERRED)

We are a family-owned dealership with a great reputation and team. We are a very busy shop with state-of-the-art facilities in need of a full-time, quality technician with a focus on customer satisfaction and long-term relationships.

Responsibilities:

• Able to diagnose and repair Chrysler automotive systems including engines, steering, brakes, suspension, transmission, air conditioning, etc.
• Complete service and repair assignments efficiently, safely and correctly in order to pass quality inspections set forth by dealership and Chrysler's quality standards
• Comply with company safety policies and procedures
• Communicate directly with service advisors and foreman regarding the status of the service work

Qualifications:

• Master Certified or 2+ years automotive technician/mechanic experience
• Team-oriented, flexible and focused on maintaining a high level of customer service
• Working knowledge of shop equipment (such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.)
• Strong Automotive knowledge
• Valid Driver's License
• Maintains sufficient personally-owned tools in good working order

Benefits:

• Excellent work environment (new, air-conditioned facility with state-of-the-art equipment)
• Very competitive compensation plans paid weekly
• $25-35/per hour
• Vacation / Health Benefits / Life Insurance
• Employee discounts on parts and service work
• Training and advancement opportunities
• Drug-free work environment
• Closed on Sundays

VEHICLE SALES CONSULTANT

Rockie Williams Premier Dodge Chrysler Jeep Ram is looking for an energetic, charismatic and ambitious team member to join our family. Open immediately, we are looking for someone willing to hit the ground running on the sales floor. We have a unique "no haggle, no hassle" buying policy, which makes purchasing a breeze for our customers.

Prior sales experience is helpful but not required. If you're a highly motivated individual who is seeking a new, rewarding career with excellent income earning potential.

We offer 5-day work weeks, benefits, and an opportunity to advance in our company. We pride ourselves on being different from other dealerships. We know everyone says that, right? Well, let us show you. We are a unique automotive dealership with a peaceful, caring work environment that allows for professional growth. We even have a 3,000-gallon, saltwater fish tank in the middle of our showroom.

Responsibilities:

• Greet customers in a welcoming manner
• Understand the features and capabilities of vehicles offered and effectively compare and contrast with competitive models
• Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.
• Determine customer needs by listening and asking questions
• Close sales by overcoming objection(s), complete sales or purchase contracts, explain provisions, offer services, warranties, and financing, collect payment and deliver automobile
• Perform walk-around with customer and demonstrate features of suitable vehicles
• Ensure that customers understand the vehicle’s operating features, paperwork, and warranty
• Develop buyers by keeping good rapport with previous and new customers; suggest trade-ins; respond to inquiries
• Establish and maintain follow-up system, which encourages repeat business and referrals
• Participate in sales meetings and training provided by the dealership and manufacturers

Requirements:

• At least one year of previous sales experience is preferred
• Valid driver’s license
• Must be excellent at communicating information to visitors and inquirers
• Professional, neat dress and appearance
• Must be knowledgeable about the vehicles and models available for sale and ready to answer questions about gas usability, engine size, mileage and available features and colors
• Must have a positive attitude and a passion for serving customers
• Employment subject to a background check and drug screen test

Job Perks:

•   New, state-of-the-art facility
• Excellent pay plan & benefits
• Supportive, knowledgeable staff
• Friendly work environment
• Equal opportunity employer
• Closed on Sunday

AUTOMOTIVE SERVICE COORDINATOR

We are looking for an experienced Service Coordinator to join our team in Mt. Juliet, Tennessee. The Service Coordinator handles inbound service reservation calls, confirms service reservations, and performs outbound follow-up calls.

We are a unique automotive dealership with a peaceful, caring work environment that encourages professional growth. We truly care about our employees and reward them with competitive compensation packages. 

Responsibilities:

• Promptly and professionally answer inbound service calls with the goal of providing an exceptional client experience resulting in a scheduled reservation with the service team. 
• Greet customers in a courteous, welcoming way
• Contact customers for due and overdue service 
• Contact service customers for post-service follow-up
• Set service appointments
• Track rental car fleet in/out activity

Requirements:

• High School Diploma or GED equivalent
• Service BDC experience preferred
• Excellent oral and written communication and customer service skills
• Attention to detail
• Ability to work effectively in a fast-paced environment
• Professional appearance
• Employment subject to a background check and drug screen test
• This position requires the ability to bend, kneel, walk or stand for long periods of time in all types of weather.

Benefits:

• New, air-conditioned facility with state-of-the-art equipment
• Competitive compensation plans paid weekly
• Closed on Sunday
• Vacation / Health Benefits / Life Insurance
• Employee discounts on parts and service work
• Training and advancement opportunities
• Drug-free work environment

Vehicle Service Advisor

Rockie Williams Premier Dodge Chrysler Jeep Ram is looking for an experienced Service Advisor to join our team in Mt. Juliet, Tennessee. Experience with Chrysler vehicles is preferred. We are a unique automotive dealership with a peaceful, caring work environment that encourages professional growth. We truly care about our employees and reward them with competitive compensation packages. If you enjoy working with people and helping to solve their vehicle issues, this role is for you.

RESPONSIBILITIES:

• Greet customers in a welcoming manner
• Gather information and understand what needs to be done on each vehicle
• Schedule service work and suggest additional work needed
• Interpret and note concerns on paperwork in terms the service tech will understand
• Distribute signed estimates to a dispatcher for processing
• Monitor vehicle progress to ensure correct repairs are done and the vehicle is completed on time
• Contact customer with a progress report to include any additional maintenance or repairs needed
• Performs other duties as assigned
• Maintain the #1 goal of customer satisfaction

REQUIREMENTS:

• High School Diploma or GED preferred
• 2 years experience in a dealership position
• Sales experience preferred
• Excellent oral and written communication and customer service skills
• Attention to detail
• Ability to work effectively in a fast-paced environment
• Professional appearance
• Employment subject to a background check and drug screen test
• This position requires the ability to bend, kneel, walk or stand for long periods of time in all types of weather.
• Job Type: Full-time